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Technology & Operations

Business processes (52)

The New Leader's Guide to Diagnosing the Business (February, 2008)

Mastering the Management System (January, 2008)

Breakthrough Thinking from Inside the Box (December, 2007)

Simplicity-Minded Management (December, 2007)

Break the Paper Jam in B2B Payments (November, 2007)

Productivity Is Killing American Enterprise (July, 2007)

Which Levers Boost ROI? (June, 2007)

Work with Me (June, 2007)

The Process Audit (April, 2007)

Maximizing Your Return on People (March, 2007)

The Very Model of a Modern Senior Manager (HBR Case Study and Commentary) (January, 2007)

Business Lessons from Leeches (October, 2006)

The Ultimately Accountable Job: Leading Today's Sales Organization (July, 2006)

Change Management in Government (May, 2006)

Match Your Innovation Strategy to Your Innovation Ecosystem (April, 2006)

Home Depot's Blueprint for Culture Change (April, 2006)

The Why, What, and How of Management Innovation (February, 2006)

Who Has the D? How Clear Decision Roles Enhance Organizational Performance (January, 2006)

Stop Making Plans; Start Making Decisions (January, 2006)

Competing on Analytics (January, 2006)

Getting Offshoring Right (December, 2005)

Crap Circles (November, 2005)

The Office of Strategy Management (October, 2005)

The Balanced Scorecard: Measures That Drive Performance (HBR Classic) (July, 2005)

The Coming Commoditization of Processes (June, 2005)

Staple Yourself to an Order (HBR Classic) (July, 2004)

Deep Change: How Operational Innovation Can Transform Your Company (April, 2004)

The Ambidextrous Organization (April, 2004)

The Real New Economy (October, 2003)

Supply Chain Challenges: Building Relationships (July, 2003)

Leading for Value (April, 2003)

Value Acceleration: Lessons from Private-Equity Masters (June, 2002)

The Superefficient Company (September, 2001)

Managing for Value: It's Not Just About the Numbers (July, 2001)

The Achilles' Heel of Supply Chain Management (May, 2001)

Swarm Intelligence: A Whole New Way to Think About Business (May, 2001)

The Ten Deadly Mistakes of Wanna-Dots (January, 2001)

Creative Benchmarking (November, 2000)

Can You Patent Your Business Model? (July, 2000)

Meeting the Challenge of Disruptive Change (March, 2000)

How Process Enterprises Really Work (November, 1999)

A New Way to Manage Process Knowledge (September, 1999)

Decoding the DNA of the Toyota Production System (September, 1999)

Beyond Greening: Strategies for a Sustainable World (January, 1997)

Beyond Toyota: How to Root Out Waste and Pursue Perfection (September, 1996)

Getting the Most Out of Your Product Development Process (March, 1996)

The New Logic of High-Tech R&D (September, 1995)

Leveraging Processes for Strategic Advantage: A Roundtable with Allaire, Herres, Leschly, and Weatherup (September, 1995)

How to Make Reengineering Really Work (November, 1993)

Competing on Capabilities: The New Rules of Corporate Strategy (March, 1992)

Fix the Process, Not the Problem (July, 1990)

Reengineering Work: Don't Automate, Obliterate (July, 1990)

Information technology (235)

The HBR List: Breakthrough Ideas for 2008 (February, 2008)

The Customers' Revenge (HBR Case Study and Commentary) (December, 2007)

A Staged Solution to the Catch-22 (November, 2007)

The Art of Designing Markets (October, 2007)

Conversation: Nau CEO Chris Van Dyke on Tapping Customers' Passions (September, 2007)

Boss, I Think Someone Stole Our Customer Data (HBR Case Study and Commentary) (September, 2007)

Too Far Ahead of the IT Curve? (HBR Case Study and Commentary) (July, 2007)

We Googled You (HBR Case Study and Commentary) (June, 2007)

If You Love Your Information, Set It Free (June, 2007)

Saving the Internet (June, 2007)

The Dark Side of Customer Analytics (HBR Case Study and Commentary) (May, 2007)

Courage as a Skill (January, 2007)

Leadership Under Fire (December, 2006)

Mastering the Three Worlds of Information Technology (November, 2006)

Disaster Relief, Inc. (November, 2006)

High Fidelity: Ivor Tiefenbrun on Tapping Talent (November, 2006)

Strategies for Two-Sided Markets (October, 2006)

How to Fix HR (September, 2006)

The Decision to Trust (September, 2006)

When Your Contract Manufacturer Becomes Your Competitor (September, 2006)

Procurement as Strategy (September, 2006)

With Friends Like These: The Art of Managing Complementors (September, 2006)

Understanding What Your Sales Manager Is Up Against (July, 2006)

Match Your Sales Force Structure to Your Business Life Cycle (July, 2006)

Selling the Sales Force on Automation (July, 2006)

Smarter Offshoring (June, 2006)

Preparing for a Pandemic (May, 2006)

Change Management in Government (May, 2006)

The World Is Round (April, 2006)

The Top-Line Allure of Offshoring (March, 2006)

Eliminate the Middleman? (HBR Case Study and Commentary) (March, 2006)

Pirates Inside (March, 2006)

The HBR List: Breakthrough Ideas for 2006 (February, 2006)

What Executives Should Remember (February, 2006)

A Brief History of Decision Making (January, 2006)

The Hidden Traps in Decision Making (HBR Classic) (January, 2006)

Decisions Without Blinders (January, 2006)

Just in Time for the Holidays (HBR Case Study and Commentary) (December, 2005)

Getting Offshoring Right (December, 2005)

How to Build Your Network (December, 2005)

If You Want to Lead, Blog (November, 2005)

What? Me, Worry? (November, 2005)

Is There a Patient in the House? (November, 2005)

Every Product's a Platform (October, 2005)

Four Strategies for the Age of Smart Services (October, 2005)

Information Technology and the Board of Directors (October, 2005)

Create Colleagues, Not Competitors (September, 2005)

How Markets Help Marketers (September, 2005)

A United Defense (September, 2005)

The Tug-of-War (HBR Case Study and Commentary) (September, 2005)

Using VoIP to Compete (September, 2005)

Collaboration Rules (July, 2005)

Feed R&D--or Farm It Out? (HBR Case Study and Commentary) (July, 2005)

The Coming Commoditization of Processes (June, 2005)

Outsourcing Integration (June, 2005)

In Praise of Uncertainty (May, 2005)

Real Products in Imaginary Worlds (May, 2005)

Capturing Customers' Spare Change (May, 2005)

Plenty of Knowledge Work to Go Around (April, 2005)

Sweat the Small Stuff (April, 2005)

The Half-Truth of First-Mover Advantage (April, 2005)

The Quest for Customer Focus (April, 2005)

Outsourcing Marketing (March, 2005)

Sorting Data to Suit Yourself (March, 2005)

Global Manufacturers at a Crossroads (March, 2005)

Strategic Sourcing: From Periphery to the Core (February, 2005)

Building Deep Supplier Relationships (December, 2004)

Beyond Offshoring: Assess Your Company's Global Potential (December, 2004)

None of Our Business? (HBR Case Study and Commentary) (December, 2004)

Aligning Incentives in Supply Chains (November, 2004)

CRM Done Right (November, 2004)

How Offshore Work Affects Your Industry (November, 2004)

I Am My Own Database (November, 2004)

Protect Your Interests (November, 2004)

Rapid-Fire Fulfillment (November, 2004)

The Triple-A Supply Chain (October, 2004)

The Littlest Sales Force (October, 2004)

The Light Fantastic (October, 2004)

New Business with the New Military (September, 2004)

Will You Survive the Services Revolution? (June, 2004)

Feeding Time (June, 2004)

Sharpening the Intangibles Edge (June, 2004)

Give Me That Real-Time Information (April, 2004)

Bringing the Market Inside (April, 2004)

Don't Just Do Something, Stand There! (March, 2004)

The New Rules for Bringing Innovations to Market (March, 2004)

Getting IT Right (February, 2004)

Breakthrough Ideas for 2004: The HBR List (February, 2004)

They Bought In. Now They Want to Bail Out. (HBR Case Study and Commentary) (December, 2003)

The Lean Service Machine (October, 2003)

The Real New Economy (October, 2003)

How to Fix Knowledge Management (October, 2003)

The Quest for Resilience (September, 2003)

A Blogger in Their Midst (HBR Case Study and Commentary) (September, 2003)

Technology and Human Vulnerability (September, 2003)

Innovating for Cash (September, 2003)

Plumbing Web Connections (September, 2003)

Supply Chain Challenges: Building Relationships (July, 2003)

The Myth of Secure Computing (June, 2003)

Don't Trust Your Gut (May, 2003)

Profits in the Pie of the Beholder (May, 2003)

The High Cost of Accurate Knowledge (May, 2003)

Diamonds in the Data Mine (May, 2003)

IT Doesn't Matter (May, 2003)

Are You the Weak Link? (April, 2003)

Theater Tools for Team Building (December, 2002)

Six IT Decisions Your IT People Shouldn't Make (November, 2002)

Leveraged Growth: Expanding Sales Without Sacrificing Profits (October, 2002)

Search Parties (August, 2002)

Organizing for Innovation: When Is Virtual Virtuous? (HBR Classic) (August, 2002)

Just-in-Time Delivery Comes to Knowledge Management (July, 2002)

Have Your Objects Call My Objects (June, 2002)

A Pain in the (Supply) Chain (HBR Case Study and Commentary) (May, 2002)

How Resilience Works (May, 2002)

Customers as Innovators: A New Way to Create Value (April, 2002)

The 2002 HBR List: Breakthrough Ideas for Today's Business Agenda (March, 2002)

Safeguarding Your Critical Business Information (February, 2002)

They're Not Employees, They're People (February, 2002)

Turn Customer Input into Innovation (January, 2002)

Consorting with Competitors (January, 2002)

Welcome to the New World of Merchandising (November, 2001)

Your Next IT Strategy (October, 2001)

Getting the Most Out of Your Team (September, 2001)

Don't Homogenize, Synchronize (July, 2001)

Untethered Data (July, 2001)

Net Content: From Free to Fee (July, 2001)

Go Global--or No? (HBR Case Study and Commentary) (June, 2001)

Who's to Blame for the Bubble? (May, 2001)

Get Inside the Lives of Your Customers (May, 2001)

Future Space: A New Blueprint for Business Architecture (April, 2001)

Are You Ready for a Blackout? (April, 2001)

Strategy and the Internet (March, 2001)

High-Tech the Old-Fashioned Way: An Interview with Tom Siebel of Siebel Systems (March, 2001)

Welcome to the Bazaar (March, 2001)

Introducing T-Shaped Managers: Knowledge Management's Next Generation (March, 2001)

Harnessing the Power of Idle Computers (March, 2001)

Making the Most of On-Line Recruiting (March, 2001)

Finally, a Way to Put Your Internet Portfolio in Order (February, 2001)

The Law of the Pack (February, 2001)

Where Napster Is Taking the Publishing World (February, 2001)

Competing for Supply (February, 2001)

Price Smarter on the Net (February, 2001)

Enlightened Experimentation: The New Imperative for Innovation (February, 2001)

Where Value Lives in a Networked World (January, 2001)

Decoding ASPs (November, 2000)

Chief Privacy Officer (November, 2000)

The Napsterization of B2B (November, 2000)

Beyond the Exchange: The Future of B2B (November, 2000)

Going, Going, Gone (November, 2000)

The Bandwidth Bomb (September, 2000)

Profiting from Open Source (September, 2000)

Web Attack (September, 2000)

Networked Incubators: Hothouses of the New Economy (September, 2000)

How We Went Digital Without a Strategy (September, 2000)

Waking Up IBM: How a Gang of Unlikely Rebels Transformed Big Blue (July, 2000)

Explaining XML (July, 2000)

Rocket Science Retailing Is Almost Here--Are You Ready? (July, 2000)

Starting Up in High Gear: An Interview with Venture Capitalist Vinod Khosla (July, 2000)

When Bots Collide (July, 2000)

E-Loyalty: Your Secret Weapon on the Web (July, 2000)

The All-in-One Market (May, 2000)

E-Procurement at Schlumberger (May, 2000)

Syndication: The Emerging Model for Business in the Internet Era (May, 2000)

Exploding the Self-Service Myth (May, 2000)

Balancing Act: How to Capture Knowledge Without Killing It (May, 2000)

Cost Transparency: The Net's Threat to Prices and Brands (March, 2000)

Goodbye B-School (March, 2000)

The Future of Commerce (January, 2000)

Redesigning Business (November, 1999)

Pioneering Distance Education in Africa (September, 1999)

Decoding the DNA of the Toyota Production System (September, 1999)

The New Meaning of Quality in the Information Age (September, 1999)

How E-Commerce Will Trump Brand Management (July, 1999)

Retailing: Confronting the Challenges that Face Bricks-and-Mortar Stores (July, 1999)

Unbundling the Corporation (March, 1999)

What's Your Strategy for Managing Knowledge? (March, 1999)

Judo Strategy: The Competitive Dynamics of Internet Time (January, 1999)

The New Landscape for Nonprofits (January, 1999)

Are Networks Driving the New Economy? (November, 1998)

The Dawn of the E-Lance Economy (September, 1998)

In Search of Productivity (September, 1998)

The Right Mind-Set for Managing Information Technology (September, 1998)

Putting the Enterprise Into the Enterprise System (July, 1998)

Making Business Sense of the Internet (March, 1998)

Developing Products on Internet Time (September, 1997)

Strategy and the New Economics of Information (September, 1997)

The Information Technology System That Couldn't Deliver (HBR Case Study and Commentary) (May, 1997)

Technology Integration: Turning Great Research into Great Products (May, 1997)

The Coming Battle for Customer Information (January, 1997)

Growth Through Global Sustainability: An Interview with Monsanto's CEO Robert B. Shapiro (January, 1997)

The Real Virtual Factory (July, 1996)

The Real Value of On-Line Communities (May, 1996)

Ruling the Net (May, 1996)

Virtual Shopping: Breakthrough in Marketing Research (March, 1996)

Managing Professional Intellect: Making the Most of the Best (March, 1996)

The Quality Improvement Customers Didn't Want (HBR Case Study and Commentary) (January, 1996)

Exploiting the Virtual Value Chain (November, 1995)

The End of Delegation: Information Technology and the CEO (September, 1995)

Realize Your Customers' Full Profit Potential (September, 1995)

Real-Time Marketing (July, 1995)

IT Outsourcing: Maximize Flexibility and Control (May, 1995)

IT Outsourcing: British Petroleum's Competitive Approach (May, 1995)

Managing in the Marketspace (November, 1994)

Saving IT's Soul: Human-Centered Information Management (March, 1994)

Managing by Wire (September, 1993)

Riding the Marketing Information Wave (September, 1993)

Making Mass Customization Work (September, 1993)

How Architecture Wins Technology Wars (March, 1993)

How Continental Bank Outsourced Its "Crown Jewels" (January, 1993)

Japanese-Style Entrepreneurship: An Interview with SOFTBANK's CEO, Masayoshi Son (January, 1992)

The Centrally Decentralized IS Organization (July, 1990)

Reengineering Work: Don't Automate, Obliterate (July, 1990)

Computers and the Coming of the U.S. Keiretsu (July, 1990)

The Case of the Complaining Customer (HBR Case Study and Commentary) (May, 1990)

Rattling SABRE - New Ways to Compete on Information (May, 1990)

The Case of the Soft Software Proposal (May, 1989)

How Executives Can Shape Their Company's Information Systems (March, 1989)

Automation to Boost Sales and Marketing (January, 1989)

Information Technology and Tomorrow's Manager (November, 1988)

The Coming of the New Organization (January, 1988)

Information Technology Puts Power in Control Systems (September, 1987)

Postindustrial Manufacturing (November, 1986)

Must CIM Be Justified by Faith Alone? (March, 1986)

How Information Gives You Competitive Advantage (July, 1985)

Information Technology Changes the Way You Compete (May, 1984)

New Worlds of Computer-Mediated Work (September, 1982)

Managing the Crises in Data Processing (March, 1979)

Chief Executives Define Their Own Data Needs (March, 1979)

How Effective Managers Use Information Systems (November, 1976)

Test Marketing in New Product Development (May, 1976)

Behind the Growth in Materials Requirement Planning (September, 1975)

Managing the Four Stages of EDP Growth (January, 1974)

Strategy for Financial Emergencies (November, 1969)

Managing to Manage the Computer (September, 1966)

Management in the 1980s (November, 1958)

Inventory (28)

The Biosphere Rules (February, 2008)

Lessons from the Leaders of Retail Loss Prevention (November, 2007)

Improve Your Return on Returns (November, 2007)

A Road Map for Natural Capitalism (HBR Classic) (July, 2007)

Back in Fashion: How We're Reviving a British Icon (May, 2007)

High-Tech Ways to Keep Cupboards Full (March, 2007)

Winning in the Aftermarket (May, 2006)

Just in Time for the Holidays (HBR Case Study and Commentary) (December, 2005)

Class--or Mass? (HBR Case Study and Commentary) (April, 2005)

Inventory-Driven Costs (March, 2005)

Aligning Incentives in Supply Chains (November, 2004)

Stock-Outs Cause Walkouts (May, 2004)

Speed Kills: Supply Chain Lessons from the War in Iraq (November, 2003)

Read a Plant--Fast (May, 2002)

Welcome to the New World of Merchandising (November, 2001)

A Smarter Way to Buy (June, 2001)

Control Your Inventory in a World of Lean Retailing (November, 2000)

The Power of Virtual Integration: An Interview with Dell Computer's Michael Dell (March, 1998)

What Is the Right Supply Chain for Your Products? (March, 1997)

From Value Chain to Value Constellation: Designing Interactive Strategy (July, 1993)

Does Manufacturing Need a JIT Revolution? (January, 1991)

The Strategic Benefits of Logistics Alliances (July, 1990)

Getting Control of Just-in-Time (September, 1989)

How to Measure Yourself Against the Best (January, 1987)

MRP, JIT, OPT, FMS? (September, 1985)

Get Leverage from Logistics (May, 1984)

Purchasing Must Become Supply Management (September, 1983)

Behind the Growth in Materials Requirement Planning (September, 1975)

Logistics (17)

Improve Your Return on Returns (November, 2007)

Creating New Growth Platforms (May, 2006)

The Tug-of-War (HBR Case Study and Commentary) (September, 2005)

Speed Kills: Supply Chain Lessons from the War in Iraq (November, 2003)

Leadership in a Combat Zone (HBR Classic) (December, 2001)

The Achilles' Heel of Supply Chain Management (May, 2001)

Swarm Intelligence: A Whole New Way to Think About Business (May, 2001)

What Is the Right Supply Chain for Your Products? (March, 1997)

The Power of Trust in Manufacturer-Retailer Relationships (November, 1996)

Make Your Dealers Your Partners (March, 1996)

Tailored Logistics: The Next Advantage (May, 1993)

The Strategic Benefits of Logistics Alliances (July, 1990)

How to Measure Yourself Against the Best (January, 1987)

A Xerox Cost Center Imitates a Profit Center (May, 1985)

Group Technology and Productivity (July, 1984)

Get Leverage from Logistics (May, 1984)

Logistics - Essential to Strategy (November, 1977)

Manufacturing (110)

The Biosphere Rules (February, 2008)

Climate Business/Business Climate (October, 2007)

Realizing the Promise of Personalized Medicine (October, 2007)

A Road Map for Natural Capitalism (HBR Classic) (July, 2007)

High Fidelity: Ivor Tiefenbrun on Tapping Talent (November, 2006)

Energy-Credit Buyers Beware (September, 2006)

When Your Contract Manufacturer Becomes Your Competitor (September, 2006)

The High Cost of Cheap Chinese Labor (June, 2006)

Localization: The Revolution in Consumer Markets (April, 2006)

Leading from the Factory Floor (November, 2005)

Building Loyalty in Business Markets (September, 2005)

Coal Cleans Up Its Act (June, 2005)

Selection Bias and the Perils of Benchmarking (April, 2005)

Lean Consumption (March, 2005)

Sorting Data to Suit Yourself (March, 2005)

CRM Done Right (November, 2004)

The Light Fantastic (October, 2004)

The Great Transition (October, 2003)

Uncovering Hidden Value in a Midsize Manufacturing Company (June, 2003)

Learning Across Lines: The Secret to More Efficient Factories (October, 2002)

Read a Plant--Fast (May, 2002)

A Pain in the (Supply) Chain (HBR Case Study and Commentary) (May, 2002)

Customers as Innovators: A New Way to Create Value (April, 2002)

The Reverse Supply Chain (February, 2002)

Avoid the Four Perils of CRM (February, 2002)

The Perfect Paradox of Star Brands: An Interview with Bernard Arnault of LVMH (October, 2001)

Sustainable Growth, the DuPont Way (September, 2001)

Are You Ready for a Blackout? (April, 2001)

Personalization? No Thanks (April, 2001)

Competing for Supply (February, 2001)

The Ultimate Creativity Machine: How BMW Turns Art into Profit (January, 2001)

Does Manufacturing Matter? (November, 2000)

Control Your Inventory in a World of Lean Retailing (November, 2000)

Winning with the Big-Box Retailers (September, 2000)

What Every Executive Needs to Know About Global Warming (July, 2000)

Biogen Unchained (May, 2000)

Go Downstream: The New Profit Imperative in Manufacturing (September, 1999)

Decoding the DNA of the Toyota Production System (September, 1999)

Is Your Company Ready for One-to-One Marketing? (January, 1999)

Putting the Enterprise Into the Enterprise System (July, 1998)

Is There a Best Way to Build a Car? (November, 1997)

Managing in an Age of Modularity (September, 1997)

Managing Our Way to Higher Service-Sector Productivity (July, 1997)

Why (and How) to Take a Plant Tour (May, 1997)

Technology Integration: Turning Great Research into Great Products (May, 1997)

Making the Most of Foreign Factories (March, 1997)

Mass Customization at Hewlett-Packard: The Power of Postponement (January, 1997)

The Power of Trust in Manufacturer-Retailer Relationships (November, 1996)

How Chrysler Created an American Keiretsu (July, 1996)

The Real Virtual Factory (July, 1996)

Make Your Dealers Your Partners (March, 1996)

Electric Utilities: The Argument for Radical Deregulation (January, 1996)

Managing Real Estate to Build Value (November, 1995)

What Really Makes Factories Flexible? (July, 1995)

The CEO as Coach: An Interview with AlliedSignal's Lawrence A. Bossidy (March, 1995)

Do You Want to Keep Your Customers Forever? (March, 1995)

Dedicated Assets: Japan's Manufacturing Edge (November, 1994)

Making Supply Meet Demand in an Uncertain World (May, 1994)

Beyond World-Class: The New Manufacturing Strategy (January, 1994)

Making Mass Customization Work (September, 1993)

How I Turned a Critical Public into Useful Consultants (January, 1993)

Strategic Sourcing: To Make or Not to Make (November, 1992)

Manufacturing's New Economies of Scale (May, 1992)

Creating Project Plans to Focus Product Development (March, 1992)

The Fallacy of the Overhead Quick Fix (July, 1991)

Does Manufacturing Need a JIT Revolution? (January, 1991)

Marketing Is Everything (January, 1991)

The Case of the Machinists' Mutiny (November, 1990)

The Strategic Benefits of Logistics Alliances (July, 1990)

Computers and the Coming of the U.S. Keiretsu (July, 1990)

The Emerging Theory of Manufacturing (May, 1990)

Robust Quality (January, 1990)

Getting Control of Just-in-Time (September, 1989)

How Velcro Got Hooked on Quality (September, 1989)

Managing Suppliers Up to Speed (July, 1989)

The Service Factory (July, 1989)

How Northern Telecom Competes on Time (July, 1989)

Organizing for Manufacturable Design (January, 1989)

Manufacturing's Crisis: New Technologies, Obsolete Organizations (September, 1988)

Manufacturing Offshore Is Bad Business (September, 1988)

Manufacturing by Design (July, 1988)

Time--The Next Source of Competitive Advantage (July, 1988)

The Case of the Quality Crusader (May, 1988)

The Case of the Pricing Predicament (HBR Case Study and Commentary) (March, 1988)

Competing on the Eight Dimensions of Quality (November, 1987)

Postindustrial Manufacturing (November, 1986)

Why Some Factories Are More Productive Than Others (September, 1986)

The Productivity Paradox (July, 1986)

What's Your Excuse for Not Using JIT? (March, 1986)

Must CIM Be Justified by Faith Alone? (March, 1986)

Strategic Planning - Forward in Reverse? (November, 1985)

The Hidden Factory (September, 1985)

MRP, JIT, OPT, FMS? (September, 1985)

A Redesign for Engineering (May, 1985)

Competing Through Manufacturing (January, 1985)

Yesterday's Accounting Undermines Production (July, 1984)

Group Technology and Productivity (July, 1984)

Plan for Economies of Scope (November, 1983)

Purchasing Must Become Supply Management (September, 1983)

Why Japanese Factories Work (July, 1981)

Survival Strategies in a Hostile Environment (September, 1980)

Making Money Through Marketing (July, 1979)

Link Manufacturing Process and Product Life Cycles (January, 1979)

How Should You Organize Manufacturing? (January, 1978)

Can Marketing and Manufacturing Coexist? (September, 1977)

Match Supply and Demand in Service Industries (November, 1976)

Behind the Growth in Materials Requirement Planning (September, 1975)

Limits of the Learning Curve (September, 1974)

The Focused Factory (May, 1974)

Manufacturing - Missing Link in Corporate Strategy (May, 1969)

Operations (53)

The Biosphere Rules (February, 2008)

Mad About Plaid (HBR Case Study and Commentary) (November, 2007)

Make Your Back Office an Accelerator (March, 2007)

Leading from the Factory Floor (November, 2005)

The Balanced Scorecard: Measures That Drive Performance (HBR Classic) (July, 2005)

Coal Cleans Up Its Act (June, 2005)

Beyond Offshoring: Assess Your Company's Global Potential (December, 2004)

Venture Out Alone (March, 2004)

The New Rules for Bringing Innovations to Market (March, 2004)

The Lean Service Machine (October, 2003)

The Great Transition (October, 2003)

Learning Across Lines: The Secret to More Efficient Factories (October, 2002)

Read a Plant--Fast (May, 2002)

A Pain in the (Supply) Chain (HBR Case Study and Commentary) (May, 2002)

Inside Boeing's Big Move: A Conversation with John Warner (October, 2001)

Control Your Inventory in a World of Lean Retailing (November, 2000)

Decoding the DNA of the Toyota Production System (September, 1999)

Will This Open Space Work? (HBR Case Study and Commentary) (May, 1999)

Is There a Best Way to Build a Car? (November, 1997)

Why (and How) to Take a Plant Tour (May, 1997)

Making the Most of Foreign Factories (March, 1997)

The Real Virtual Factory (July, 1996)

Managing Real Estate to Build Value (November, 1995)

What Really Makes Factories Flexible? (July, 1995)

Making Supply Meet Demand in an Uncertain World (May, 1994)

The Plant Location Puzzle (March, 1994)

Uncovering Your Hidden Occupancy Costs (May, 1993)

Manufacturing's New Economies of Scale (May, 1992)

The Fallacy of the Overhead Quick Fix (July, 1991)

Does Manufacturing Need a JIT Revolution? (January, 1991)

The Strategic Benefits of Logistics Alliances (July, 1990)

The Emerging Theory of Manufacturing (May, 1990)

Robust Quality (January, 1990)

Getting Control of Just-in-Time (September, 1989)

How Velcro Got Hooked on Quality (September, 1989)

Managing Suppliers Up to Speed (July, 1989)

Manufacturing's Crisis: New Technologies, Obsolete Organizations (September, 1988)

The Case of the Quality Crusader (May, 1988)

Competing on the Eight Dimensions of Quality (November, 1987)

Postindustrial Manufacturing (November, 1986)

The Productivity Paradox (July, 1986)

What's Your Excuse for Not Using JIT? (March, 1986)

The Hidden Factory (September, 1985)

MRP, JIT, OPT, FMS? (September, 1985)

Competing Through Manufacturing (January, 1985)

Group Technology and Productivity (July, 1984)

Managing as if Tomorrow Mattered (May, 1982)

Why Japanese Factories Work (July, 1981)

Link Manufacturing Process and Product Life Cycles (January, 1979)

Match Supply and Demand in Service Industries (November, 1976)

Behind the Growth in Materials Requirement Planning (September, 1975)

Limits of the Learning Curve (September, 1974)

Manufacturing - Missing Link in Corporate Strategy (May, 1969)

Productivity (50)

Productivity Is Killing American Enterprise (July, 2007)

Maximizing Your Return on People (March, 2007)

Smart Product Design (September, 2006)

The New Science of Sales Force Productivity (September, 2006)

The Ultimately Accountable Job: Leading Today's Sales Organization (July, 2006)

Match Your Sales Force Structure to Your Business Life Cycle (July, 2006)

When Stability Breeds Instability (December, 2005)

Are You Working Too Hard? A Conversation with Herbert Benson, M.D. (November, 2005)

Create Colleagues, Not Competitors (September, 2005)

Manage Your Human Sigma (July, 2005)

The Surprising Economics of a "People Business" (June, 2005)

Hidden Harassment (June, 2005)

Civics and Civility (HBR Case Study and Commentary) (October, 2004)

Presenteeism: At Work--But Out of It (October, 2004)

There's Gold in Them Bills (September, 2004)

Reclaim Your Job (March, 2004)

Strategy as Ecology (March, 2004)

The Real New Economy (October, 2003)

Learning Across Lines: The Secret to More Efficient Factories (October, 2002)

The Real Source of the Productivity Boom (March, 2002)

Predicting the Unpredictable (March, 2002)

They're Not Employees, They're People (February, 2002)

Sustainable Growth, the DuPont Way (September, 2001)

Swarm Intelligence: A Whole New Way to Think About Business (May, 2001)

In Search of Productivity (September, 1998)

How High Is Your Return on Management? (January, 1998)

How Fast Can the U.S. Economy Grow? (July, 1997)

Managing Our Way to Higher Service-Sector Productivity (July, 1997)

The Hollow Ring of the Productivity Revival (November, 1996)

Green and Competitive: Ending the Stalemate (September, 1995)

How the Right Measures Help Teams Excel (May, 1994)

Rethinking Rewards (November, 1993)

Why Incentive Plans Cannot Work (September, 1993)

How Bell Labs Creates Star Performers (July, 1993)

CFOs and Strategists: Forging a Common Framework (May, 1992)

The New Productivity Challenge (November, 1991)

Demand Better Results - and Get Them (Classic) (March, 1991)

No Excuses Management (July, 1990)

Reengineering Work: Don't Automate, Obliterate (July, 1990)

The Case of the Omniscient Organization (March, 1990)

Speed, Simplicity, Self-Confidence: An Interview with Jack Welch (September, 1989)

No-Nonsense Guide to Measuring Productivity (January, 1988)

How Well Is Employee Ownership Working? (September, 1987)

How to Measure Yourself Against the Best (January, 1987)

Why Some Factories Are More Productive Than Others (September, 1986)

The Productivity Paradox (July, 1986)

Group Technology and Productivity (July, 1984)

Product Defects and Productivity (September, 1983)

The Focused Factory (May, 1974)

Breakthrough in On-the-Job Training (July, 1966)

Project management (42)

The Experience Trap (February, 2008)

Is It Real? Can We Win? Is It Worth Doing? Managing Risk and Reward in an Innovation Portfolio (December, 2007)

Performing a Project Premortem (September, 2007)

Too Far Ahead of the IT Curve? (HBR Case Study and Commentary) (July, 2007)

Where More R&D Dollars Should Go (July, 2007)

Ending the War Between Sales and Marketing (July, 2006)

Just Trying to Help (HBR Case Study and Commentary) (June, 2006)

The Hard Side of Change Management (October, 2005)

Master of the House: Why a Company Should Take Control of Its Building Projects (October, 2005)

Learning in the Thick of It (July, 2005)

Countering the Biggest Risk of All (April, 2005)

Leading a Supply Chain Turnaround (October, 2004)

Management Lessons from Mars (May, 2004)

They Bought In. Now They Want to Bail Out. (HBR Case Study and Commentary) (December, 2003)

Why Good Projects Fail Anyway (September, 2003)

What's Your Project's Real Price Tag? (September, 2003)

Why Bad Projects Are So Hard to Kill (February, 2003)

Unreal Options (December, 2002)

Learning Across Lines: The Secret to More Efficient Factories (October, 2002)

Another Look at How Toyota Integrates Product Development (July, 1998)

Leadership When There Is No One to Ask: An Interview with ENI's Franco Bernabe (July, 1998)

Even Swaps: A Rational Method for Making Trade-Offs (March, 1998)

Bringing Discipline to Project Management (March, 1998)

Getting the Most Out of Your Product Development Process (March, 1996)

Development Projects: The Engine of Renewal (September, 1994)

Make Projects the School for Leaders (September, 1994)

Creating Project Plans to Focus Product Development (March, 1992)

The Return Map: Tracking Product Teams (January, 1991)

Marketing Performance - What Do You Expect? (September, 1989)

Must Finance and Strategy Clash? (September, 1989)

You Can Manage Construction Risks (March, 1989)

Meetings That Work: Plans Bosses Can Approve (November, 1988)

Post-Project Appraisals Pay (March, 1987)

Knowing When to Pull the Plug (March, 1987)

Charities Need a Bottom Line Too (January, 1987)

Managing Innovation: Controlled Chaos (May, 1985)

How to Write a Winning Business Plan (May, 1985)

New Projects: Beware of False Economies (March, 1985)

Pitfalls in Evaluating Risky Projects (January, 1985)

Portfolio Approach to Information Systems (September, 1981)

A Film Director's Approach to Managing Creativity (March, 1977)

Multiproject Control (March, 1968)

Purchasing (28)

Break the Paper Jam in B2B Payments (November, 2007)

Procurement as Strategy (September, 2006)

Major Sales: Who Really Does the Buying? (HBR Classic) (July, 2006)

Home Depot's Blueprint for Culture Change (April, 2006)

Connect and Develop: Inside Procter & Gamble's New Model for Innovation (March, 2006)

Eliminate the Middleman? (HBR Case Study and Commentary) (March, 2006)

The HBR List: Breakthrough Ideas for 2006 (February, 2006)

Strategy and Your Stronger Hand (December, 2005)

Innovate at Your Own Risk (May, 2005)

Supply and the Brand (June, 2004)

Change the Way You Persuade (May, 2002)

A Smarter Way to Buy (June, 2001)

Beyond the Exchange: The Future of B2B (November, 2000)

Going, Going, Gone (November, 2000)

Starting Up in High Gear: An Interview with Venture Capitalist Vinod Khosla (July, 2000)

E-Hubs: The New B2B Marketplaces (May, 2000)

Turning Negotiation into a Corporate Capability (May, 1999)

Clusters and the New Economics of Competition (November, 1998)

Fast, Global, and Entrepreneurial: Supply Chain Management, Hong Kong Style: An Interview with Victor Fung (September, 1998)

What Is the Right Supply Chain for Your Products? (March, 1997)

How Chrysler Created an American Keiretsu (July, 1996)

The Real Virtual Factory (July, 1996)

IT Outsourcing: Maximize Flexibility and Control (May, 1995)

IT Outsourcing: British Petroleum's Competitive Approach (May, 1995)

How Continental Bank Outsourced Its "Crown Jewels" (January, 1993)

Strategic Sourcing: To Make or Not to Make (November, 1992)

Managing Suppliers Up to Speed (July, 1989)

Purchasing Must Become Supply Management (September, 1983)

Quality management (1)

Six Sigma Pricing (May, 2005)

R&D (57)

The Knowledge-Creating Company (HBR Classic) (July, 2007)

Where More R&D Dollars Should Go (July, 2007)

Getting Unusual Suspects to Solve R&D Puzzles (May, 2007)

Novartis's Great Leap of Trust: Daniel Vasella on China as an Emerging Scientific Power (March, 2007)

Innovating Through Design (December, 2006)

Can Science Be a Business? Lessons from Biotech (October, 2006)

Smart Product Design (September, 2006)

The Sales Learning Curve (July, 2006)

Manage Customer-Centric Innovation--Systematically (April, 2006)

A Pointed Lesson About Product Features (March, 2006)

Connect and Develop: Inside Procter & Gamble's New Model for Innovation (March, 2006)

No Monopoly on Innovation (December, 2005)

Bringing the College Inside (December, 2005)

Crap Circles (November, 2005)

All Strategy Is Local (September, 2005)

Save That Thought (September, 2005)

Feed R&D--or Farm It Out? (HBR Case Study and Commentary) (July, 2005)

Back Where We Belong (May, 2005)

Look First to Failure (October, 2004)

Herb Baum on Innovation: Leapfrogging R&D (October, 2004)

America's Looming Creativity Crisis (October, 2004)

Funding Growth in an Age of Austerity (July, 2004)

How Much Cash Does Your Company Need? (November, 2003)

A Better Way to Innovate (July, 2003)

R&D Comes to Services: Bank of America's Pathbreaking Experiments (April, 2003)

Open-Market Innovation (October, 2002)

The Sputtering R&D Machine (HBR Case Study and Commentary) (August, 2002)

Research That Reinvents the Corporation (HBR Classic) (August, 2002)

Breaking Out of the Innovation Box (August, 2002)

Customers as Innovators: A New Way to Create Value (April, 2002)

Turn Customer Input into Innovation (January, 2002)

The Dangers of Modularity (September, 2001)

No Ordinary Boot Camp (April, 2001)

Enlightened Experimentation: The New Imperative for Innovation (February, 2001)

Transforming Life, Transforming Business: The Life-Science Revolution (March, 2000)

From Spare Change to Real Change: The Social Sector as Beta Site for Business Innovation (May, 1999)